The biggest Kenyan mobile money service provider M-Pesa is expected to be out for 2 hours.
The Kenyan 21 million-user service intends to make yet another upgrade, which may briefly cause disruptions to its users
The company informed its users of a 2-hour outage of its M-Pesa services, which will occur on June 30th, as from 1pm to 3pm.
Some other services – such as International Money transfer, KCB M-Pesa, M-Shwari and M-Kesho – will also encounter a similar hiccup, on the 5th of July for two hours, that is from 1pm to 3pm.
Later in mid-July, M-Pesa will encounter a changeover into the new platform; which may cause a 12-hour outage.
“Ten years ago, we began the journey of M-Pesa by focusing on our customers’ need to send money home. Since then, we have experienced tremendous growth as the platform has grown to provide even more value to the ecosystem. This upgrade paves the way for the next phase of M-Pesa and will enable the service deliver even more value for our customers and partners,” Bob Collymore, CEO of Safaricom said, “This upgrade paves the way for the next phase of M-Pesa and will enable the service deliver even more value for our customers and partners.”
Safaricom has already expressed its intentions of expanding its M-Pesa services across Africa.
Written By Collins Gathogo