Service delivery by various departments of Murang’a county government is set to improve once a bill recently passed by the local assembly is assented to law.
The county assembly passed Service Standardization Bill 2022 aimed to promote efficiency and effectiveness in delivery of county government services.
On Tuesday in a press conference, the assembly speaker Nduati Kariuki exuded confidence that the current governor will assent the bill before he leaves his office next month.
Nduati observed that once the bill becomes an Act, people seeking services from various departments of the devolved units will easily be served without unnecessary delays.
The speaker noted that lack of a guiding legal framework and a performance management system has occasioned inefficient and poor services by some departments of the county government.
The speaker stated that the Bill provides for digitization of all services saying use of modern technology will hasten delivery of services and seal loopholes which are used to perpetuate corruption.